It has been said that you never get a second chance to make a first impression. In my profession as a Nelson real estate consultant, and for business people in general, it is important we remember the value of this statement.
The fact is, first impressions count. Often when we meet a person for the first time, a judgement is made about us within the first few seconds. Whether or not this initial perception is favourable can determine the likelihood of them engaging in a business transaction or relationship.
There is plenty of research which supports this theory. For example, in a survey of the members of the American Personnel Consultants, seventy-five percent of members generally agreed that they decided whether or not to hire a person within just 30 seconds of the first meeting.
The same concept applies to houses. The appeal and presentation of the entrance can say a lot about the home, in the same way as the first impressions speak volumes about a person when meeting someone for the first time.
We just love the ambient lighting of the entrance to our home. The street appeal which this creates adds a small but very significant dimension.
Here are 3 ways to make a good first impression:
1. Give your full attention. There’s nothing worse than speaking with someone who is constantly looking over your shoulder or around the room. Being distracted can make the other person feel as if we are not interested in them. Engage, make eye contact, ask questions – and always be genuine.
2. Smile. It’s perhaps the easiest thing in the world to do, but so often under utilised. Being blunt, negative or moody is not conducive to relationship building in a professional situation – especially on the first encounter! Smile with your eyes, but smile with your voice as well.
3. Be friendly. Again it is simple etiquette, however being approachable and courteous will go a long way in building trust and in making a good connection. Keep your body language open and non-threatening. Focus on making the other person feel valued – not on obtaining what you need from them.
Believe it or not we are always being watched, especially for those of us in high-profile professions.
Are you making a good impression?
Nina James 